Effective Date: 02-08-205
At Sameem Online LLC, we are committed to providing fast and reliable shipping services to our customers across the USA. Below, you will find details regarding our shipping process, delivery times, and related policies.
1. Order Processing Time
✔ Orders are processed within 1-2 business days (Monday–Friday, excluding holidays).
✔ Once processed, you will receive a confirmation email with tracking details.
✔ Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
We offer different shipping options based on your location and order size:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Calculated at checkout |
| Expedited Shipping | 2-4 business days | Additional fee applies |
| Express Shipping | 1-2 business days | Additional fee applies |
| Free Shipping | 5-7 business days | Available on orders over $[XX] |
Delivery times may vary due to carrier delays, weather conditions, or peak holiday seasons.
3. Shipping Destinations
✔ We currently ship within the United States.
✔ At this time, we do not offer international shipping.
✔ We do not ship to P.O. Boxes or APO/FPO addresses.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can track your order using the provided link. If you have trouble tracking your order, contact us at info@sameemonline.com.
5. Delayed or Lost Shipments
We strive to ensure on-time delivery, but unforeseen delays may occur. If your order has not arrived within the estimated timeframe, please:
✔ Check the tracking information for updates.
✔ Contact the shipping carrier for details.
✔ If your package is lost, contact us at info@sameemonline.com, and we will assist you in resolving the issue.
6. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:
✔ Photos of the damaged item and packaging
✔ Order number and details of the issue
We will arrange for a replacement or refund based on the situation.
7. Returns & Exchanges
For details on returning an item, please refer to our Refund & Returns Policy.
8. Contact Us
For any shipping-related questions, feel free to contact us:
📍 Sameem Online LLC
📧 Email: info@sameemonline.com
📞 Phone: +1 (330) 243-6702
🏠 Address: 3:489 North Howard Street, Apt, Akron, Ohio